Help Center
Guides and answers for senders, signers, and admins. Need more help? Contact us.
Documents & conversion
How do I convert Word to PDF?
Upload .docx on New Envelope — Binding Signature converts to PDF in your browser. For complex layouts, save as PDF manually first.
Can I upload .docx files?
Yes. Drop Word files on New Envelope — they convert automatically. For best field placement, save as PDF manually for complex documents.
Getting started
How do I send a document for signature?
Sign in, click New Envelope, upload PDF or Word, add recipients, place fields, and send.
Can I add a witness?
Yes. Choose Witness when adding recipients — useful for legal and property workflows.
How do I install the mobile app?
Binding Signature is a PWA. Use Add to Home Screen from Chrome or Safari on the dashboard or signing page.
Security & compliance
Are electronic signatures legally binding?
In most jurisdictions, yes when local e-signature law requirements are met. Binding Signature provides audit trails and certificates.
How does identity verification work?
Optional £8/month add-on. 100 email OTP verifications/month included (500 on Enterprise), then £0.20 each. Toggle per envelope.
Integrations
Can I use the API?
Yes. See /api-docs. REST API v2 supports envelopes, templates, bulk send, and webhooks.
Which CRM integrations are live?
HubSpot and Salesforce sync contacts and log envelope activity. Connect from Integrations.
Convert Word to PDF
Fastest: upload .docx on New Envelope — Binding Signature converts it in your browser. For manual control:
- Microsoft Word: File → Save As → PDF
- Google Docs: File → Download → PDF
- Mac Preview: File → Export as PDF
- LibreOffice: File → Export as PDF
- Print → Save as PDF